Join us for a pivotal General Session presentation presented by I-CAR. We will introduce the I-CAR Talent Programming Initiative, a robust program designed to tackle the ongoing talent crisis facing our industry. This comprehensive initiative offers practical solutions that you can implement immediately to address critical challenges. Over the course of 45 minutes, we will provide a high-level overview of strategies to attract talent to your shop, cultivate a distinctive organizational culture, and enhance your capability to train and retain skilled technicians. This session promises to equip you with actionable insights and strategies essential for navigating and thriving in today’s competitive landscape.
Data is the new currency, but who’s cashing in on your data? Shops share their repair data for many beneficial reasons, but often share more than they realize and might not be the only one benefiting from it.
In this informative session, Pete Tagliapietra, managing director of DataTouch, will share how the lack of data and information security is adversely affecting the collision industry.
Topics include:
There are many tools that can be used to get paid.
Many shops use position statements and other OEM tools to get paid.
Many payors are now ignoring these and still not paying, or not paying enough.
This presentation will cover other tools many shops are unaware of. These include using the insurance policies and the provisions in them, including the appraisal clause for first-party claims, which can get things paid that in the past have not been paid.
Also, using 3rd party tools such as diminished value to close the gap for the proper repair of the vehicle.
Christian and Gabriel will discuss the current status of the collision industry, focusing on key trends, technological advancements, and the increasing complexity of repairs. He will address the challenges and emphasize the importance of education and training.
Safety, security, and sustainability are paramount. Christian will explain why OEM certifications are essential for ensuring high-quality repairs and protecting brands, shops, and customers alike. He will also offer insights into accessing repair procedures and the certification process.
In the competitive and sometimes frustrating world of auto repair, professionals like you need to have documents and sound business practices in place to manage the complexities of satisfying consumers, providing safe and proper repairs, dealing with insurers, and ensuring compliance with various sets of laws. To navigate this maze, shops can implement the use of professionally-crafted documents to minimize legal exposure, to establish the relationship terms with the customer, and to establish expectations with an insurer. Developing sound documents and documentation practices enables a professional repair facility to streamline daily functions and to minimize potential conflicts.