There are many tools that can be used to get paid.
Many shops use position statements and other OEM tools to get paid.
Many payors are now ignoring these and still not paying, or not paying enough.
This presentation will cover other tools many shops are unaware of. These include using the insurance policies and the provisions in them, including the appraisal clause for first-party claims, which can get things paid that in the past have not been paid.
Also, using 3rd party tools such as diminished value to close the gap for the proper repair of the vehicle.